Something broken?
Let's fix it.
Search the knowledge base, walk through the common problems below, or skip straight to a human, engineering reads every ticket within 24 hours.
Most issues, with the actual fix.
First-launch failures, permissions, and missing dependencies.
Magic-link emails, locked accounts, and device limits.
Why a site won't load, why an action stalls, why you hit a wall.
Latency, hallucinations, and hardware tuning.
When voice doesn't hear you, or won't shut up.
Money stuff, handled by a human, not a portal.
Before you email us, run this.
Copy the diagnostic command, paste the output into your support email. It cuts our reply time roughly in half because we skip the back-and-forth.
$ jarvis doctor --verbose ✓ runtime v2.4.1 (latest) ✓ webview 136.0 (ok) ✓ mic permission granted ✓ network 147 ms (us-east) ⚠ sync queue 12 pending ← attach to ticket ✗ playwright cache stale (run: jarvis repair)
Honest answers, no marketing voice.
Don't see your question? Email support@projectjarvis.app or head to contact.
One inbox, read by the same people who wrote the code. Avg reply: under a day.
Not a bug, just want to say hi, pitch a partnership, or ask the founders something? That's what /contact is for.